Ireland Rider Motorcycle Rental Ltd, t/a Lemonrock Bike Tours
Registered Office: Muckross Road, Killarney, Co. Kerry, V93 RT22
1. General Terms applicable to both Rentals and Tours
1.2 Contract with Lemonrock Bike Tours.
By entering this contract, you accept these Terms and Conditions as part of the binding contract between Ireland Rider Motorcycle Rental Limited trading as Lemonrock Bike Tours (hereafter known as “Lemonrock Bike Tours” or “Lemonrock”) and you, the driver or passenger, (hereafter known as the “Customer”).
Acceptance of these terms can be in writing, by email, by electronic signature, by payment of deposit or ticking our Terms & Conditions Checkbox on one of our forms on our website.
These terms are subject to update and may change prior to commencement of the tour or rental. Updated terms are displayed on the bottom of each page on our website at https://lemonrockbiketours.com
1.2.1 Hours of Business
Our hours of business are from 09:00hrs to 17:00hrs, Monday to Saturday. Sunday opening may be accommodated by prior arrangement in certain circumstances.
1.2.2 Party Leader
The person named on the quotation (“party leader”) must be authorised to make the booking on the basis of these Terms and Conditions by all persons named on the booking and by their parent or guardian for all party members who are under 18 when the booking is made. By paying the deposit, the party leader accepts these Terms and Conditions on behalf of all members of the party and confirms that he/she is so authorised to do so by all other members of the party. The party leader is responsible for all payments due to us and must be at least 18 when the booking is made.
1.2.3 Verbal Changes
Verbal changes of contract are invalid unless confirmed in writing by Lemonrock Bike Tours. Should any parts of the Rental Terms & Conditions become invalid, this does not invalidate the remainder of the contract.
1.2.4 Photographic Material and Personal Information
Any photographic material produced by Lemonrock Bike Tours or its representatives are the property of Lemonrock Bike Tours. The copyright remains with Lemonrock Bike Tours. Lemonrock Bike Tours can use all of this material for advertising and marketing purposes without any charge from the Customer arising for Lemonrock Bike Tours.
Lemonrock Bike Tours will hold and use some of the Customer’s personal information in order to perform this contract with the Customer, eg: passing customer details to hotels and ferry companies for reservations. From time to time, Lemonrock Bike Tours may make the Customer’s personal information available to statutory authorities, however your details will not be released to third parties without your prior opt in consent.
1.3 Customer Responsibilities
1.3.1 The Customer must comply with passport, visa, driving and health regulations and all consequences resulting from non-compliance shall be the Customer’s sole responsibility.
1.3.2 Lemonrock Bike Tours strongly recommends that all Customers carry valid travel insurance.
1.3.3 The Customer must comply with national traffic laws and regulations.
1.3.4 It is compulsory for the rider and pillion to wear a motorcycle helmet while riding at all times. Customers can rent a good quality helmet that adheres to all Irish legislative requirements. If the customer wishes to wear their own helmet, they should satisfy themselves that the helmet conforms with the requirements of Irish law.
1.3.5 In addition to holding a valid motorcycle driving license, the Customer confirms that they have the relevant competence and experience to ride a motorcycle of the type they are renting.
1.3.6 We want you to enjoy a safe motorcycling experience with Lemonrock Bike Tours, so Customers must ensure that they ride safely and sensibly and take extra precautions to account for riding conditions, especially if riding an unfamiliar model or on unfamiliar roads.
1.4 Cancellations, Refunds and Re-bookings
1.4.1 Lemonrock Bike Tours is not required to make refunds once the rental or tour commences regardless of the reason for Customers being unable to complete his or her rental. Lemonrock Bike Tours cannot be made liable for weather conditions and no refunds are made for such conditions.
1.4.2 Lemonrock Bike Tours has the right not to enter into the rental agreement if the Customer:
- Does not sign the Rental Terms and Conditions contract.
- Does not provide an appropriate driving licence.
- Does not authorise his credit card company for the damage deposit and the rental charges.
Failure to fulfil the above conditions gives Lemonrock Bike Tours will result in the customer to forfeit deposits and payments as outlined in the Cancellation Terms clause.
1.4.3 Once the rental has commenced, Lemonrock Bike Tours retains the right to terminate the agreement and without notice in case of:
- Non-compliance with the Customer’s responsibilities
- Non-compliance of Customer with the insurance obligations
- Non-compliance of Customer with rental contract conditions
- Abuse of the motorcycle by the customer, e.g. burnouts, wheelies, etc.
- Road Traffic Accident or damage to the motorcycle which renders it unsafe to ride.
1.4.4 In case of termination of the contract, Lemonrock Bike Tours the customer is obliged to return the motorcycle immediately to Lemonrock’s pick up location. If this is not possible, pick-up costs of €2 per kilometre, a €50 contract termination fee plus any required mechanical repairs to the motorcycle will be charged to the customer’s credit card.
1.4.5 Cancellation Terms
In case of cancellation by the Customer, the following refunds will apply:-
Greater than 90 days
Deposit is non refundable, all other advance payments are refundable.
60 to 89 Days
The greater of 25% of total price or Deposit is non refundable
15 to 59 Days
50% of total price plus deposit is non refundable
0 to 14 Days
100% of total price plus deposit is non refundable
If the balance of the tour price is not paid by the due date (60 days before tour commences), Lemonrock Bike Tours reserves the right to cancel the tour and retain the deposit.
Once a tour has commenced, no refund will be made if the customer curtails the tour or, for any other reason, does not complete the tour.
1.5 Force Majeure
Lemonrock Bike Tours will use its reasonable endeavours to ensure that the tour is provided in accordance with the tour proposal. Circumstances may occur which are beyond its control whereby this is not possible. Such circumstances may include (but are not limited to) war, threat of war, civil unrest, industrial dispute, unavoidable technical issues with transport, closure of ports, airports or other transport infrastructure, terrorism, fire, volcanic activity, flood or other adverse weather and natural or nuclear disaster. In the event of the occurrence of such circumstances no refund or compensation will be payable, and the tour may be cancelled or curtailed. Customers will be responsible for their own costs including meals, accommodation and transportation.
1.6 Covid 19 or any Pandemic
Where customers are unable to travel due to governmental restrictions or illness, a coupon for the total trip will be issued instead of enforcing the cancellation terms. This coupon is transferable and is valid for 18 months from date of issue.
Lemonrock makes no claim that facilities, (including hotels, restaurants, cafes, visitors centres etc.) which are suggested, recommended, or booked on the Customers’ behalf are Covid free and cannot be held responsible for customer or their passengers personal health.
1.7 Personal Injury
1.7.1 Lemonrock Bike Tours or its agents will not be liable for any personal injury, death or illness however caused.
1.7.2 Customers must satisfy themselves that they are competent and have sufficient experience to ride the proposed motorcycle on the planned route.
1.7.3 Customers following guided tours must ride at their own pace and not attempt to follow the group or tour guide such that the Customer is riding outside of his/her capabilities.
1.7.4 Customers must obey the speed limits and at all times follow their own judgement as to safe riding routes.
1.7.5 Customers and their pillion passengers agree that they are doing so entirely at their own risk and they and their assignees will not take any claim against Lemonrock Bike Tours in respect of injury, death, loss or damage.
1.7.6 Lemonrock Bike Tours’ liability for loss, damage or other financial penalty due to its acts will be limited to the contract price paid.
These terms and conditions are subject to the Law of Republic of Ireland and the sole and exclusive jurisdiction of the Irish Courts.