Frequently Asked Questions

Safety

How to stay safe on your trip.

Preparation

What you need to know before you arrive.

Equipment

Riding gear and luggage.

Safety

What kind of roads can we expect?

All Irish roads are asphalt / tarmac and the Wild Atlantic Way has undergone significant resurfacing, making for very pleasurable riding. You will of course meet the occasional bump or pothole, but these roads will usually be small back roads where your speed will be reduced anyway. Our BMW's with their active suspension will eat up whatever terrain you throw at them!

Do I need to be an experienced rider?
We have chosen a range of bikes to suit all skill levels - if you have been riding for 2 years or more, as per our licence requirements, you should be well up to managing our bikes and roads.
 
Those of you new to adventure bikes will be very surprised how easy they are to ride.  We even have a range of factory lowered R1200GS bikes, which bring this magnificant bike into the range of riders regardless of your height!
Who can rent our bikes?

We welcome all motorcyclists, however our insurers place some restrictions who can rent our motorcycles.

So anyone between the age of 25 and 70 with a full and valid motorcycle license held for a minimum of 2 years, which has been issued in UK, Republic of Ireland, EU or USA/Canada.

Riders over 70 may be eligible, however, we require pre-clearance from our insurers.

Other license holders may be eligible - please contact us before booking.

If you wish to carry a pillion / passenger, you must be between 30 and 70 years of age.

 
Rider Exclusions.
Any rider:
Who has been banned from driving in the past 5 years
Who has more than 2 minor driving offences in the last 3 years
Who has made more than 1 claim in the past 3 years
Who has been convicted of any criminal offences which are not considered "spent" or has any pending prosecutions
Who has had insurance declined, void, or cancelled or special terms imposed
Can I ride off road?

Our bikes can only be used on public roads.  However for those more at home on the dirt than tarmac, some of the mountain roads will feel like a million miles away from your motorway touring making for interesting riding.

Do you offer roadside assistance?

Our fleet is maintained to the very highest standards and checked thoroughly before you leave our base. However Murphy's Law does in fact operate in Ireland (might even have been invented here!) - so in the event of a breakdown, we offer full 24x7 roadside assistance through BMW Roadside Assist, whose contact details will be given to you before you start your ride.

An Important Note About Safety

Motorcycling can be dangerous and while bikes come with third party liability cover, your own personal and your passenger's risk is not covered. We recommend you consider every aspect of your personal safety and that of your passenger and take out personal accident cover. Riding is Ireland is comparatively safe however drivers are courteous to bikers and you are unlikely to find aggressive driving on our roads. It is important to remember that our roads (at least the scenic ones) are often small and twisty and so distances measured in miles or kilometers can be deceptive. Don't try to base your days riding on distance but instead on time! Fatigue is a major cause of accidents. By law you are obliged to wear a helmet, however we also strongly recommend that riders wear proper motorcycle protective clothing, boots, jackets, pants, gloves - all of which can be supplied by us. If you are flying in from a transatlantic flight, we strongly recommend you spend your first night before riding anywhere to get over jet lag and get acclimatised. For this reason, we include the night before our tours start at our hotel base, The Brehon.

Trip Preparation

How can I get to LemonRock?
We are located in the South West of Ireland - home of the best and most beautiful riding roads and scenery.  Getting here couldn't be easier.  Bus to our door / Shuttle collection services and flights to local airport in Kerry:-
 
Domestic Flights - Twice daily 35 minute flights from Dublin Airport to Kerry Airport (20 minutes from us) are operated by Aer Lingus.  
 
International Flights - An increasing number of airlines are now flying long haul to Ireland.  Our national carrier is Aer Lingus is opening new routes from the USA.  Norwegian Airlines & WOW are providing low cost options from North America. Direct Ryanair flights to Kerry Airport from Luton and Stanstead in the UK and Frankfurt Hans & Berlin in Germany. We can arrange for you to be picked up at Kerry Airport and brought directly to us.
 
Train - Regular trains run from Dublin and Cork to Killarney .  5 minute Shuttle bus service operated by Gleneagle / Brehon - ask to be dropped off at The Brehon - we are located right behind The Brehon.  - Check with Irish Rail.
 
BUS - Dublin Coach run inexpensive bus service from Dublin Airport and Dublin City Centre direct to LemonRock - select Killarney Gleneagle destination.  Check here to book online and for timetables
 
DRIVE - We have special car rental rates agreed with EuropCar - often this can work out most economical to drive from Cork/Dublin/Shannon airports, especially if you are with a group.  Check out EuropCar website and use our Promo Code - 53394906 
 
Check out www.rome2rio.com for lots of different options.
What information do I need to bring with me to ride your motorcycles?

You can speed up the process if you:-

  1. Email us a scanned copy of your license (front and back)
  2. Let us know in advance what size clothing you require, if you have chosen to rent our riding gear
  3. Bring your credit card and ensure that it has a sufficient limit to cover your preferred Damage Deposit Waiver.
Is insurance included?

All rental prices include comprehensive insurance which covers you to ride legally on Irish (and other European Countries with prior permission) on our motorcycles, provided you meet our riders criteria set out in our Terms & Conditions.

This cover also protects you in the event of an accident for 3rd party liability and against theft and damage, with a first loss of €2,500 for which you are liable.  This first loss can be reduced on payment of an additional Waiver Deposit Fee.

Our insurance does not cover you or your pillion for your own personal accident.  We recommend you take out your own personal accident insurance.

Can I use my own insurance?

No it is not possible to use your own insurance for our motorcycles.

Can you collect me from my hotel/airport/train?

Our co-located hotel, The Gleneagle, runs a bus transfer from Killarney train station for each arrival. which you can avail of complimentary.  It departs East Avenue, which is just outside the train station at the back of Scotts Hotel near Peter Mark's hair salon.

For our tour customers who book in advance, we will arrange collection from Kerry Airport.  We can arrange transport by private coach from Shannon and Cork airports for an additional fee.  See FAQ How Can I get to Lemonrock?

How far should I plan to ride each day?

Of course that is a personal preference, but if your used to doing 600 KM per day on your highways back home, you might be surprised to see that 250KM will taken you most of the day if you are visiting the scenic parts of Ireland.

We have motorways, but we can't imagine any reason why you'd want to use them for any distance. If you like to stop for lunch and a few photo opportunities, you'll be quite happy to park up at the end of the day having done for example The Ring of Kerry.

Taking in Black Valley on your way back to Killarney and you'll have done around 275KM (170M). These roads are picturesque and quite twisty, so there's no point in thinking you're going to average high speeds.

Equipment

Do you provide riding gear?

Yes we provide 5 star safety rated composite helmets free of charge.  

We also provide protective jackets, pants, gloves and boots at a nominal daily rate.

Rain over-suits are also available.

If you are planning on taking a long trip and have your own comfortable waterproof and protective gear, this may be a preferred option.

Can you store my excess luggage?

Yes - we are happy to store your luggage in our showroom while you ride our bikes and while we will make sure that it is secure, we can't take responsibility for it. Alternatively, if you are staying at The Brehon which is right beside us, you can use their left luggage facilities.

Can I ship my riding gear to you ahead of the trip?

Yes we are happy to receive your riding gear in advance. Just let us know so that we can be looking out for your delivery and give your shipping company our telephone number. Alternatively we can provide a full suit of riding gear, boots, gloves and helmet for a small daily rental fee. 

How can I check if my preferred bike is available?

Just go onto our online booking system which is located at Book Now in the main menu and select either Mobile or Desktop depending on which system you are using. Fill in your proposed dates and select the preferred motorcycle, the system will tell you if it is available or booked out. It really is that simple! You can then if you wish move to the next stage to make a reservation or select the option to have the quote emailed to you.

The daily rate varies how long you require to rent the motorcycle. If you are taking one of our tours, the rental rate is included in the total package.

What type of luggage system is fitted to your bikes?

All our BMW's are fitted with factory OEM "Vario" equipment, including two side panniers and one top box, which doubles up as a back rest for pillion passengers. We also provide inside pannier liners, so you don't have to detach the whole pannier when you get to your hotel or guesthouse each evening.

We recommend you don't pack them full before your trip - leave a little room to buy something Irish!

Should I choose the Standard or Factory Lowered BMW R1200GS?

If you already ride adventure bikes and are used to the slightly higher stance, the standard R1200GS bike will be fine.

However if you are under 5'8" you might be more comfortable on the lowered version, especially if you plan on taking a pillion passenger, as the ride height increases with suspension settings for riding two up. Both bikes handle equally and surprisingly well, especially if you haven't ridden one of these bikes before, you will soon discover what all the noise is about!

Can I attach my own equipment to your motorcycles?

You are welcome to attach your own accessories, provided that they do not scratch or damage the paintwork.    Let us know in advance if you have a specific requirement and we will do our best to ensure the bike is equipped as you prefer.